Shipping policy
Shipping Policy
Made For You Co.
Thank you for shopping with Made For You Co.! Each order is prepared with care, and we want to make sure you know what to expect from the time your order is placed until it arrives at your door.
Order Processing
Most of our products are made or prepared especially for you. Please allow 3–7 business days for your order to be processed and prepared for shipment.
Processing time does not include weekends, holidays, or shipping/transit time.
During holidays, sales, new product launches, or periods of high order volume, processing times may be slightly longer.
Custom & Personalized Orders
Custom and personalized products may require additional processing time depending on the item and customization requested.
Please carefully review all names, sizes, colors, designs, and personalization details before submitting your order. Production may begin shortly after an order is placed.
Shipping
Once your order has been completed, packaged, and shipped, you will receive a shipping confirmation with tracking information when tracking is available.
Shipping times are estimates and begin after your order has completed processing.
Delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of Made For You Co.'s control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If you notice an error in your shipping address, contact Made For You Co. as soon as possible. We will make every reasonable effort to update the address if the order has not yet shipped; however, address changes cannot be guaranteed once processing or shipment has begun.
Made For You Co. is not responsible for orders delivered to an incorrect address provided by the customer.
Tracking Your Order
When tracking information is available, it will be provided after your package has shipped.
Please allow time for the shipping carrier's system to update after receiving your tracking number. In some cases, tracking information may take 24–48 hours to show movement.
Delayed Packages
Once a package has been transferred to the shipping carrier, delivery delays may occur that are outside of our control.
If your tracking information shows that your package is delayed, please allow the carrier additional time to complete delivery.
Made For You Co. cannot guarantee carrier delivery dates.
Lost Packages
If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us so we can help you determine the appropriate next steps.
Carrier claims, investigations, and replacement eligibility will depend on the circumstances of the shipment.
Packages Marked Delivered
If your tracking information shows Delivered but you cannot locate your package, please:
- Check around your home, porch, mailbox, garage, or other delivery locations.
- Check with other members of your household and nearby neighbors.
- Allow up to 24–48 hours, as some carriers may mark packages delivered shortly before final delivery.
- Contact the shipping carrier if the package still cannot be located.
Please also contact Made For You Co. if you need assistance determining the next steps.
Damaged or Incorrect Orders
We carefully inspect and package orders before shipment. If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible after delivery.
Please include:
- Your name
- Order number
- Description of the issue
- Clear photos of the product
- Clear photos of the packaging if the package arrived damaged
We will review the issue and work with you toward an appropriate resolution.
Multiple-Item Orders
Orders containing multiple products may occasionally be shipped separately depending on product availability, production time, packaging requirements, or fulfillment method.
If your order arrives in multiple packages, you may receive separate tracking information.
Holiday Shipping
During major holidays and peak shopping seasons, both processing and carrier delivery times may be longer than normal.
If you are purchasing an item for a holiday, birthday, or special event, we strongly recommend ordering early.
While we make every effort to prepare orders promptly, delivery by a specific date cannot be guaranteed unless explicitly stated at the time of purchase.
Questions About Your Order
If you have questions regarding your shipment or order, please contact Made For You Co. and include your order number so we can assist you as quickly as possible.
Thank you for supporting Made For You Co. and our small business. We truly appreciate every order!
Made For You Co.
Made for you. Designed with love.